Helpdesk Executive
As a Helpdesk Executive, you will be the first point of contact for technical or service-related issues. You will handle user queries, troubleshoot problems, escalate unresolved cases, and ensure timely resolution to maintain smooth business operations.
More than 5k+ applied !
Job Overview
As a Helpdesk Executive, you will be the first point of contact for technical or service-related issues. You will handle user queries, troubleshoot problems, escalate unresolved cases, and ensure timely resolution to maintain smooth business operations.
Key Insights
- Strong communication and problem-solving skills are essential.
- Experience in technical support, customer service, or IT helpdesk preferred.
- Knowledge of basic computer systems, networking, or ticketing tools is an advantage.
- Freshers with good technical aptitude and customer-handling skills can also apply.
- Opportunities to grow into IT support, system administration, or customer success roles.
Required Skills
Helpdesk SupportCustomer ServiceTechnical SupportTroubleshootingTicketing
